Staff

Lizzy can be found handling our check-out station responsibilities with kindness, and courtesy. When not working at the front desk, she also manages auto injury claims, social media and other administrative tasks. Together with her husband, Jordan, they have 3 children affectionately known as their “zoo crew”. Her hobbies include crocheting, watching the zoo crew play sports, lake life (boating, SUPing, swimming, etc.), and she loves a good foot race with 5K’s being her favorite!

Lauren spends her time primarily at the front desk check-in station. Regardless of where you find her, you’re sure to see her smiling, positive and energetic. She was born and raised in Northern Michigan and is glad to be back in the area after spending time serving in the Unites States Air Force. When not working, she enjoys spending time outside, reading, and is an avid Taylor Swift fan!

Dottie primarily manages insurance billing and accounts receivables, working hard to ensure accuracy in patient financials and insurance benefits. When not working on insurance tasks, you’ll also catch her cheerfully spending some time at the check-in and check-out stations. Her and her Husband of 25+ years, Jason, have two daughters, Abigail and Isabelle. When outside of the office she enjoys traveling, hiking, line dancing, reading and watching movies.